FAQ - Frequently Asked Questions

Why do I get a Macro security warning when opening the Plan Generator ? 

There are no security risks associated with this Macro! However, a generic warning message will be displayed on most systems, or Macros may be disabled. For a general overview of Macro security issues, read this article.

Macros are a very useful tool to automate tasks in Microsoft® Office. Unfortunately, like another programming language, it can be misused. There are Macro Virus, so Microsoft® Office can be configured to request permission to run macros. Only run macros from known sources. OfficeHelp.Biz macros are Virus Free and can be open with confidence. Microsoft® Office XP/2003 Warning: Macros may need to be activated. Follow instructions on the message Microsoft® Excel XP/2003 will show, if necessary. Read this article for additional information.

Help - The button doesn't work but there are no warnings 

If you can open the Microsoft® Excel file (both the DEMO and/or the commercial version) and get no warnings but the button just won't work, you have Macro support disabled. Please refer (click here) to our article on Macro security issues for information on how to configure Microsoft® Office Macro security settings.

How do I get Support ? 

Use the Support Contact Us page on this website. No registration is necessary. Clearly describe your problem and contact details. We will get in touch with you ASAP. Also, the generic Contact Us page is present at the top of EVERY page on this website . Click here to jump to it. 

Main Page